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KPN dials up a new digital strategy: think big, start small, grow fast!


Presenter: Leon Bedaux
Executive Vice President Simplification & Innovation Digital van KPN
Presenter: Jacob Groote
Executive Vice President Products &  Business Market van KPN
Leon Bedaux, Executive Vice President Simplification & Innovation Digital van KPN  Leon Bedaux is running successfully a very progressive Digital technology transformation within KPN in combination with a full restructuring of the organization to bring full autonomy to teams. Prior to his current responsibility, Leon held different positions within KPN, including Vice President of Customer Experience, Program Director of Fixed-Mobile Convergence, as well as IT Contracting and Procurement at the group level. Leon has degrees in law and telecom law from Utrecht University (The Netherlands).    Jacob Groote, Executive Vice President Products & Business Market van KPN.Jacob Groote joined the KPN Research lab in 1990, after finishing my PhD in Physics. Main topics of my research at KPN were how to use Artificial Intelligence tools within network and service management as well as how to improve billing and customer services within KPN. Later I held several management positions within different departments. I was member of the board of BU Carrier Services responsible for process and system development and implementation.
I was responsible for architecture development and implementation in the department of Fixed Operations.My career continued as member of the board of Division Fixed where I was responsible for all IT projects as CIO of the division. Later on I moved to different positions within operational departments and serving especially business customers of KPN.